Terms & Conditions

Welcome to SuntoWatt.com. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing or purchasing through SuntoWatt, you agree to be bound by these terms. If you do not agree with any part of these terms, please refrain from using our website.

1. Definitions

Company refers to SuntoWatt.
Website refers to www.suntowatt.com.
User refers to any visitor or customer using the website.
Products include solar panels, inverters, batteries, mounting structures, accessories, and related items.
Services include consultation, site survey, installation, maintenance, and other solar-related services.

2. Eligibility

Users must be at least 18 years of age and legally capable of entering into binding contracts under applicable Indian laws.

3. Account Registration

Customers are responsible for maintaining the confidentiality of their account.
Users must provide accurate and complete information.
SuntoWatt reserves the right to suspend or terminate accounts containing false information.

4. Product Information

We strive to provide accurate descriptions, specifications, pricing, and product images. However:

Product images are for illustration purposes only.
Actual colour or appearance may vary.
Technical specifications may change without prior notice.
Availability is subject to stock.

5. Pricing

All prices are displayed in Indian Rupees (INR).
Applicable GST will be charged wherever required.
Prices may change without prior notice.
Pricing errors may result in cancellation of affected orders.

6. Orders

Order confirmation does not guarantee acceptance of the order. SuntoWatt reserves the right to:

Cancel any order.
Limit quantities.
Reject suspicious transactions.
Request additional verification before processing.

7. Payments

Payments can be made using the payment methods made available on the website.

Credit Cards
Debit Cards
UPI
Net Banking
Other supported payment gateways

Payment information is securely processed through trusted payment gateway providers.

8. Shipping & Delivery

Delivery timelines are estimates only.
Delivery depends on service availability.
Unexpected delays may occur due to weather, logistics, or government restrictions.
Customers must provide accurate delivery information.

9. Installation Services

Certain products require professional installation.

Installation dates are scheduled separately after delivery.
Site inspection may be required before installation.
Additional charges may apply for extra materials or site modifications.
Installation timelines depend on site readiness and weather conditions.

10. Warranty

Manufacturer warranties apply to eligible products. Warranty coverage varies by manufacturer and product category.

SuntoWatt acts as a facilitator for warranty claims where applicable.

11. Returns & Refunds

Refunds, replacements, cancellations, and returns are governed by our Refund Policy.

12. Customer Responsibilities

Provide accurate personal information.
Ensure proper site access for installation.
Inspect products upon delivery.
Follow manufacturer operating instructions.
Use products safely and responsibly.

13. Prohibited Activities

Users shall not:

Use the website for unlawful purposes.
Attempt unauthorized access to our systems.
Upload malicious software.
Misrepresent identity.
Interfere with website functionality.
Copy or reproduce website content without permission.

14. Intellectual Property

All website content including logos, graphics, images, text, software, trademarks, icons, and designs are the intellectual property of SuntoWatt or their respective owners.

Unauthorized reproduction or distribution is prohibited.

15. Limitation of Liability

SuntoWatt shall not be liable for:

Indirect or consequential damages.
Loss of business or profits.
Installation delays caused by external factors.
Power generation variations due to weather conditions.
Third-party courier delays.

16. Force Majeure

SuntoWatt shall not be responsible for delays or failures caused by:

Natural disasters
Floods
Fire
Government restrictions
War
Pandemics
Labour strikes
Power failures

17. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

18. Privacy

Your use of this website is also governed by our Privacy Policy.

19. Modification of Terms

SuntoWatt reserves the right to modify these Terms & Conditions at any time. Updated versions become effective immediately upon publication on this website.

20. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts where SuntoWatt's registered office is located.

21. Contact Us

For questions regarding these Terms & Conditions, please contact:

SuntoWatt
Website: https://suntowatt.com
Email: info@suntowatt.com
Customer Support: +91 9025400145